Frequently Asked Questions
Do you offer custom mosaic designs?
Yes! I'd love to create a custom piece for you. Please contact me to discuss your ideas and I'll provide a quote.
I like a piece that has sold out - can you make another?
Yes! Please get in touch if you spot a design you like that has sold. I can make another, although every piece is unique so it won't be exactly the same!
How much is donated to brainstrust?
10% from the sale of every mosaic is donated to brainstrust. So that means £2 from a £20 mosaic or £4.50 from a £45 mosaic.
Why brainstrust?
Brainstrust's support has helped me in so many ways through my brain tumour journey. Their coaching, peer support, workshops and advice and guidance has helped me to navigate this difficult experience, find coping strategies and learn to live happily with the new normal.
How much is shipping?
UK shipping is £4.99
How do I care for my mosaic?
Please handle the artwork with care, due to the nature of the sharp materials used. The mosaics are suitable for indoor use only. Please don't display in direct sunlight as the sparkle may fade. Clean your mosaic gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials that could damage the surface.
What is your return policy?
We accept returns within 30 days of purchase for items in their original condition. Custom pieces are non-refundable.