Robins

Through my website, you can use Shop Pay, Apple Pay, Google Pay, PayPal and all major debit and credit cards. In person, at events, you can pay with cash or card.

As each piece is handmade and unique, I'm unable to accept returns unless the item arrives damaged. 

Please contact me within 48 hours of delivery with a photo of the damage and the packaging. I will do my best to resolve the situation as quickly as possible, whether that's a replacement or a refund.

UK shipping is £4.99

Please contact me for shipping to the USA, Canada, Australia and New Zealand.

I aim to dispatch within 1–3 working days. For the UK Royal Mail Tracked 48 typically delivers within 2–3 working days after dispatch, so you can expect your mosaic within approximately 5 working days of ordering. For international shipping, shipping dates will vary depending on your choices.  I have no control for how long an item is in customs.

Please note that from November, shipping make take longer due to holiday purchasing.  To avoid disappointment at Christmas, please order early.

I use Royal Mail Tracked 48 for UK shipping. You will receive a tracking number and proof of postage.

Mosaics are carefully wrapped using protective bubble wrap, and then beautifully wrapped in tissue paper. A 'FRAGILE' sticker is added to the box to ensure additional care is taken during delivery.

I use recycled packaging where possible, and I am always happy to think that you can make use of this yourself, to give new life to the packaging materials when you next send something!.

Currently I ship to the UK, USA, Canada, Australia, and New Zealand. If you're elsewhere, please get in touch and I'll see what I can arrange.